Polling

Manual asynchronous calls are time consuming and needs a constant check for the status of the request. Polling is a feature provided by Tavant FinConnect for asynchronous connectors that needs constant status checks for an order.

Features:

• The request and response of polling are encrypted using customer specific certificate and stored in customer specific schema. AII data and the response from the service provider will be purged, once the post-back is done successfully at Lender’s end.

• In case the lender system is down, retries are made for a finite number of times to ensure that the response is successfully sent to the lender system when it is up again.

• For any failure when the response is posted to the lender system, an e-mail will be sent to the client with the details about the failure.

• The retry mechanism can be paused if needed.

• FinConnect provides constant polling for API at a configurable duration of time.

• Post-back delivery is performed instantly, as FinConnect receives the response from service provider.

• Transaction and event specific information for polling is available on FinConnect dashboard.

Architecture Diagram:

Work Flow:

The diagram shown above is a workflow diagram for polling for the work number VOI connector’s RV workflow.

1. Lender system makes a request to FinConnect.
2. FinConnect processes the request and posts to the service provider.
3. Service provider on receiving the request sends an acknowledgment to FinConnect.
4. The acknowledgment is passed to the Lender system.
5. FinConnect starts polling for the status of the request at a fixed interval of time.
6. When the results are available FinConnect stops polling and retrieves the report.
7. The retrieved report is then posted to the lender post back URL.
8. If in case the lender system is down. Retries are done for a finite number of times to send the retrieved report.